Your first appointment, explained
FIRST
A conversation, mostly
Mr Kimble wants to hear it in your own words: what's been happening, how long for, and what you're hoping to get out of seeing him. This usually takes longer than people expect.
THEN
An examination, only if it helps
Brief and always explained before it happens. A chaperone is offered as standard, whether or not you think you'll need one.
OFTEN
Proctoscopy, there and then
For many symptoms this short, well-tolerated look is the quickest way to a real answer, done in the same visit rather than booked as a separate procedure another day.
FINALLY
A plan that actually makes sense to you
Before you leave the room, you'll know the diagnosis, the realistic options, roughly what each one costs, and what happens next.
YOUR FIRST VISIT
What to expect when you see Mr Kimble
A warm welcome
You’ll be greeted by the team and seen promptly. There’s no rush — this is your time.
A thorough assessment
Mr Kimble will listen, examine as needed, and explain what’s going on in plain English.
A clear plan
You’ll leave understanding your options and the recommended next steps — no jargon.
Fees & insurance
Mr Kimble is recognised by all the major UK private medical insurers, and welcomes self-paying patients. We’ll confirm your cover and any pre-authorisation you need when you book, and give you clear, upfront costs for self-pay — with no surprises.
Other major insurers
AXA Health
Aviva
Vitality
WPA
Self-pay welcome
Please note
Insurer recognition can vary by policy. We’ll always confirm the details with you before your appointment.
BEFORE YOU COME IN
Preparing for your appointment
A few simple things help Mr Kimble give you the best possible advice on the day.
Any referral letter from your GP (if you have one)
A list of your current medications and doses
Details of previous scans, tests or operations
Your insurance details and pre-authorisation, if applicable
A note of the questions you’d like to ask
QUESTIONS ANSWERED
The things patients ask most
Q
Do I need a GP referral?
No — you can book a private appointment directly. If you’d like, we’re happy to keep your GP informed.
Q
How quickly can I be seen?
Private appointments in Torquay are usually available within a matter of days.
Q
What should I bring?
Any referral letter, a list of your medications, and details of previous scans or tests.
Q
Is surgery always needed for haemorrhoids?
No. Most are treated without major surgery — Mr Kimble offers the full range and picks the gentlest option that suits you.
Q
Will my insurance cover it?
Mr Kimble is recognised by the major UK insurers, with self-pay options too. We confirm the details when you book.
Q
Is everything confidential?
Completely. Sensitive conditions are handled with total discretion and dignity, at every step.
Still have a question?
Call the practice on 01803 321674 — Sue Massey will be glad to help.